Remote Call Center Rep.

Contract

IT Resource Solutions

Remote Call Center Rep. Remote, NY
Salary: $16 – $17

The Help Desk Analyst will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products and services. The Technical Support Analyst will troubleshoot, diagnose and resolve or escalate Level 1 incidents received as necessary. You may also install, configure, administer, support and analyze the network status monitoring tools. We provide 24/7 support and offer 1st, 2nd and 3rd shift schedules with the opportunity for advancement.

Tagged as: Remote Call Center Rep.