Customer Service Associate I


IT Resource Solutions

Customer Service Associate I Latham, NY
Salary: $16.00 – $

Job Description:

Position Title: Customer Service Associate I (Contract)

Location: Latham, NY

Job Type: Contract

Job Summary:

We are seeking a skilled Customer Service Associate I to join our team on a contract basis. The successful candidate will be responsible for processing healthcare applications and performing data entry, sorting, and scanning tasks. The ideal candidate will have excellent customer service skills, strong attention to detail, and be able to work independently.


– Process healthcare applications accurately and efficiently

– Perform data entry tasks with a high degree of accuracy

– Sort and scan documents as needed

– Respond to customer inquiries in a professional and timely manner

– Maintain accurate records of customer interactions and transactions

– Collaborate with other team members to ensure high-quality service delivery


– High school diploma or GED

– 1+ years of experience in a customer service role

– Experience with process healthcare applications, data entry, sorting, and scanning

– Excellent communication and interpersonal skills

– Strong attention to detail and accuracy

– Ability to work independently and as part of a team

– Proficient in Microsoft Office applications

If you are interested in this position, please submit your resume and cover letter for consideration.

Tagged as: Customer Service Associate I